Commerce teams
Turn order events into steady follow-up.
Connect store events, useful follow-up, and customer replies so a purchase starts a conversation instead of ending one.
Explore the order journeyFour channels. One workspace.Every customer
Every customer
conversation. One workspace.
One shared inbox for WhatsApp, Instagram, Messenger, and Telegram — with customer context, automation, and clear team ownership.
Start with a 14-day Pro trial. All four channels included.
WhatsApp
Instagram
Messenger
Telegram
AL
Alex LeeCustomer · WhatsApp
01 Connect02 Assign03 Reply
Unibox
Every channel, one queue
Automation
Always-on follow-up
Customer context
One living record
API + MCP
Built to connect
4 channels
One shared inbox
Real time
Message updates
API v2
Developer access
Your workspace
Your customer data
Start with the work you want to improve
Choose a workflow. See a practical next step.
Support teams
Give every enquiry an owner.
Route each enquiry to a person, keep customer context beside the reply, and hand work off with notes that stay attached.
Explore the support workflowAgencies and brands
Keep client operations separate.
Separate each client with workspaces, keep context isolated, and choose the sending capacity each account actually needs.
Explore agency workspacesStart with the work you want to improve
Choose a workflow. See a practical next step.
Commerce teams
Connect order events, useful follow-up, and customer replies.
Explore the order journey →
Customer support teams
Give each enquiry an owner, customer context, and a human handoff.
Explore the support workflow →
Agencies and multiple brands
Separate client operations with workspaces and choose the capacity you need.
Explore agency workspaces →
Customer stories
What improves when the work is connected.
These customer comments come from feedback already shared with Greenbubble. They describe day-to-day operating improvements, not guaranteed performance results.
Customer service
“Greenbubble helped us move from delayed replies to immediate customer responses and gave the team a much better service workflow.”
SS
Saroj Kumar Satpathy
Director · Newtracreations
Operations
“Work that previously took hours can now be completed in minutes. The team has more time for the tasks that need human attention.”
DN
Diptendu Sekhar Naik
Director · TrackePay Fintech
Follow-up
“Automated WhatsApp follow-up gave our team a clearer way to reconnect after an incomplete customer journey and helped us see value quickly.”
MS
Manoj Kumar Satpathy
Chief Editor & Director · Janjagaran News
Connected channels
Meet customers where they already communicate.
Each channel works differently. Greenbubble gives your team one simple way to manage conversations across all of them.
Run support, approved template campaigns, commerce, and structured customer journeys on the WhatsApp Business Platform.
Embedded SignupTemplates and broadcastsCatalogs and forms
Turn DMs and comment activity into managed conversations, qualified contacts, and reliable automated follow-up.
DM managementComment-to-DMKeyword automation
Connect Facebook Pages, Messenger conversations, Lead Ads, and Instant Forms to the same operating workspace.
Messenger inboxLead form syncPage automations
Telegram
Bot APIOperate a Telegram bot with shared team access, media messages, interactive buttons, campaigns, and automated replies.
BotFather setupButtons and mediaBot campaigns
More than an inbox
Everything your team needs after a message arrives.
One shared inbox
See every conversation with its channel, customer history, assigned teammate, notes, and current status.
Automated follow-up
Build useful flows with triggers, replies, waits, CRM updates, webhooks, and an easy handoff to a person.
One customer record
Keep contact details, tags, segments, consent, conversation history, and ownership together.
Reports you can use
See message delivery, campaign results, failures, replies, and team activity without switching tools.
How Greenbubble works
Connect your channels. Organize the work. Automate what repeats.
- 01
Connect
Authorize WhatsApp, Instagram, Facebook, or Telegram through its official connection flow.
- 02
Work together
Reply from Unibox, assign conversations, and keep customer details and history in one record.
- 03
Automate
Build follow-ups, campaigns, integrations, and handoffs around the conversations your team already handles.
The difference
Ordinary tools stop at the message. Greenbubble keeps going.
Inbox
One channel or a forwarding device
Four channels in one shared queue
Customer context
Scattered tabs and spreadsheets
One living customer record
Ownership
Whoever saw the message last
Assignees, notes, and status per conversation
Automation
Manual replies copy-pasted by hand
Visual flows with waits and handoff
Campaigns
Approved sends only from a separate tool
Campaigns beside the conversations they start
Reporting
Delivery counts with no business view
Delivery, failures, replies, and team activity
AI
Untethered chatbot with no controls
AI that works under your workspace rules
Developers
Ad-hoc scripts and one-off exports
API v2, webhooks, and media support
Unibox
One inbox. Every channel. Full history.
Support, sales, and marketing can work from the same inbox while still seeing which channel the customer used and what happened before.
- Channel and sender filtering
- Assignments, internal notes, and tags
- Media, quick replies, and delivery states
- Customer record and conversation history
Queue 1
Coverage and response activity
Queue 2
Coverage and response activity
Queue 3
Coverage and response activity
Queue 4
Telegram
Coverage and response activity
AUTOMATION BUILDER
Example flowFrom enquiry to next step.
- 01 · TRIGGER
Message received
“Can you help me choose a desk lamp?”
- 02 · CONDITION
Message contains lamp
Matches No match End this flow - 03 · TAG CONTACTAdd tag
Product advice
- 04 · ASSIGN AGENT
Give the conversation an owner
Owner: selected sales teammate
- 05 · SEND MESSAGE
Acknowledge the enquiry
Thanks! A sales teammate will help you compare the lamps.
Automation builder
Automate the work around every reply.
Build flows that qualify leads, update customer data, wait for replies, connect to other systems, and hand important conversations to the right person.
Branching logic Persistent waits CRM actions Human routing
Smart Integrations
Connect the tools your business already uses.
Start with a ready-made integration, connect through Zapier or Pabbly, or build your own with webhooks and API v2.
- Import configured integrations and API connections
- Link commerce, forms, payments, and email
- Use APIs and webhooks for custom systems
DataGoogle Sheets
CommerceWooCommerce
CommerceShopify
FormsElementor
FormsGoogle Forms
MarketingMailchimp
AutomationPabbly Connect
AutomationZapier
AIOpenAI
PaymentsRazorpay
PaymentsInstamojo
PaymentsPhonePe
View all 35 integrations+ 23 moreShow less
PaymentsStripe
MessagingAfrica's Talking
PaymentssenangPay
PaymentsYooMoney
PaymentsMercado Pago
FormsForm Flows
PaymentsToyyibPay
PaymentsMollie
EmailMandrill
EmailBrevo
DeveloperWebhook
MessagingClickatell
MarketingMautic
EmailPostmark
DeveloperEndpoint API
PaymentsMaya
PaymentsMyFatoorah
DeveloperHTTP API
CommerceWhatsApp Catalog
PaymentsFlutterwave
PaymentsPaystack
FormsWPForms
MessagingNexmo
AI and MCP
Let your AI assistant help with real customer work.
Connect an MCP-compatible AI assistant to Greenbubble. It can find conversations, update contacts, send messages, run campaigns, and help build automations.
Your rules still apply
MCP uses your Greenbubble API key, so the AI assistant only sees and does what that account is allowed to access.
01
Find what matters
Ask your AI assistant to check connections, find recent conversations, look up contacts, or review templates and campaigns.
ConnectionsConversationsContacts
02
Take useful action
Create a contact, send a WhatsApp message, use an approved template, or start an existing campaign from your AI workspace.
Create contactsSend messagesRun campaigns
03
Build a workflow
Describe the follow-up you need. Greenbubble can turn it into a draft automation that your team can open and edit in the visual builder.
Describe the goalCreate a draftEdit visually
04
Review before it runs
Preview and test each flow first. A person chooses when to turn it on, and can pause it or review the results at any time.
PreviewTestApprove and run
From a request to a working flow
Simple to ask. Easy for your team to review.
01 · AskBuild a follow-up flow for people who ask about pricing.
02 · CheckGreenbubble finds the available steps, templates, and account details.
03 · BuildA complete draft appears in the visual automation builder.
04 · ReviewYour team checks the messages, branches, and test result.
05 · RunTurn it on when it is ready, then pause or edit it whenever needed.
Developer platform
Connect Greenbubble to the tools you already use.
Use API v2, webhooks, media support, and clear documentation to connect messages with your CRM, store, and internal systems.
POST /api/v2/whatsapp/messages
{
"sender_id": "wa_snd_...",
"to": "customer_number",
"message": {
"type": "document",
"document": {
"link": "https://.../proposal.pdf",
"caption": "Your proposal"
}
}
} Workspace scoped · Request validated
Choose your plan
Start with the capacity you need.
Published planSave 67%
Solo
For individual operators
$5/month
$60 total, charged once for 12 months
Create your account before checkout
What is included
- WhatsApp, Instagram, Messenger and Telegram
- 1 workspace · 1 team member
- 1,000 contacts
- 5,000 messages · 1 campaigns
- 1 automation flows · 100 AI actions
- Standard support included
- API v2 and webhooks included
Published planSave 53%
Startup
For small teams
$23/month
$276 total, charged once for 12 months
Create your account before checkout
What is included
- WhatsApp, Instagram, Messenger and Telegram
- 1 workspace · 2 team members
- 5,000 contacts
- 25K messages · 2 campaigns
- 3 automation flows · 500 AI actions
- Priority support included
- API v2 and webhooks included
Most popularSave 43%
Growth
For growing teams
$39/month
$468 total, charged once for 12 months
Create your account before checkout
What is included
- WhatsApp, Instagram, Messenger and Telegram
- 3 workspaces · 10 team members
- 25K contacts
- 100K messages · 5 campaigns
- 10 automation flows · 2,000 AI actions
- Priority support included
- API v2 and webhooks included
Published planSave 47%
Pro
For established operations
$79/month
$948 total, charged once for 12 months
Create your account before checkout
What is included
- WhatsApp, Instagram, Messenger and Telegram
- 5 workspaces · 25 team members
- 100K contacts
- 500K messages · 15 campaigns
- 25 automation flows · 10K AI actions
- Priority support included
- API v2 and webhooks included
Highest capacitySave 47%
Enterprise
For multi-team rollouts
$159/month
$1,908 total, charged once for 12 months
Create your account before checkout
What is included
- WhatsApp, Instagram, Messenger and Telegram
- Unlimited workspaces · Unlimited team members
- Unlimited contacts
- Unlimited messages · Unlimited campaigns
- Unlimited automation flows · Unlimited AI actions
- Priority support included
- API v2 and webhooks included
Start with a 14-day Pro trial — pick the capacity that fits your team.
Not sure which plan? Talk to us →Questions and answers
Clear answers before you get started.
The practical details about channels, setup, integrations, AI tools, and the current plans.
Open the full FAQGetting started
What happens when I start free?
New accounts receive a 14-day Pro trial. After the trial, the account moves to Free. Payment is required when you choose a paid plan, and external channel-provider messaging charges remain separate.
What does Greenbubble do?
Greenbubble brings WhatsApp, Instagram, Facebook Messenger, and Telegram conversations into one workspace. Teams can reply from a shared inbox, manage customer records, send campaigns, build automations, and review results without switching between separate tools.
How do I connect WhatsApp?
Greenbubble uses the official WhatsApp Business onboarding flow. You connect your business account and number through Meta; Greenbubble does not depend on scanning a QR code from a phone to keep the connection active.
Can I connect Instagram, Facebook, and Telegram as well?
Yes. You can connect professional Instagram accounts, Facebook Pages and Messenger, and Telegram bots. Each channel keeps its own capabilities while conversations appear in the same team workspace.
Do I need a developer to get started?
No. Day-to-day work such as replying to customers, building automations, running campaigns, and managing contacts is available through the Greenbubble interface. Developers can use API v2 and webhooks when a custom connection is needed.
Product and integrations
How does the shared inbox work?
The Unibox shows conversations from every connected channel with the customer record, assignment, internal notes, tags, delivery state, and previous messages. Support, sales, and marketing can work together without losing the channel context.
What can I automate?
You can build flows for lead qualification, FAQs, follow-ups, reminders, routing, data updates, webhooks, and human handoff. Flows can be previewed and tested before your team turns them on.
Which integrations are available?
Greenbubble includes configured integration options for commerce, forms, payments, and automation tools. The connection method and setup requirements depend on the tool. You can also connect through Zapier or Pabbly, call an HTTP endpoint, receive webhooks, or use API v2 for a custom system.
Can Greenbubble work with an AI assistant through MCP?
Yes. An MCP-compatible AI assistant can use Greenbubble tools to find conversations and contacts, send messages, run existing campaigns, and help create draft automations. Access follows the permissions of the Greenbubble API key used for the connection.
Pricing and operations
How does Greenbubble pricing work?
Greenbubble currently offers Solo, Startup, Growth, Pro, and Enterprise subscriptions with monthly or 12-month access. The software subscription is charged in USD. Messaging or usage fees charged by WhatsApp, Meta, Telegram, or another channel provider are separate.
Are channel messaging fees included in a Greenbubble plan?
Channel providers may charge their own messaging or usage fees. Those charges are separate from the Greenbubble subscription and can vary by channel, message type, destination, or provider policy.
Can one account support several teams or brands?
Greenbubble supports workspaces, team access, and role-based permissions. The right setup depends on how many brands, channels, and teams you operate, so larger rollouts can be planned with the Greenbubble team.
Where can I get implementation help?
Use the documentation for self-serve setup, or book a call for help with channel onboarding, data structure, integrations, automation design, security questions, and a larger rollout.
Customer stories
What improves when the work is connected.
These customer comments come from feedback already shared with Greenbubble. They describe day-to-day operating improvements, not guaranteed performance results.
Customer service
“Greenbubble helped us move from delayed replies to immediate customer responses and gave the team a much better service workflow.”
SS
Saroj Kumar Satpathy
Director · Newtracreations
Operations
“Work that previously took hours can now be completed in minutes. The team has more time for the tasks that need human attention.”
DN
Diptendu Sekhar Naik
Director · TrackePay Fintech
Follow-up
“Automated WhatsApp follow-up gave our team a clearer way to reconnect after an incomplete customer journey and helped us see value quickly.”
MS
Manoj Kumar Satpathy
Chief Editor & Director · Janjagaran News
Integration options
Connect the systems your team already runs.
One inbox for every channel
Give your team one clear place to talk with every customer.
Bring WhatsApp, Instagram, Facebook Messenger, and Telegram into one workspace—with shared customer context, clear ownership, and automation your team can control.